We have a 10-day return/exchange policy, which means you have 10 days from the date of receiving your item to request a return or exchange.

To be eligible for a return or exchange, your item must be in the same condition as when you received it – unworn or unused, with all tags, and in its original packaging. Additionally, you will need to provide the receipt or proof of purchase.

To initiate a return, please contact us at contato@fanspassionssports.com

. Once your return request is approved, you will receive the return shipping address and instructions.

For any return-related questions, you can always contact us at contato@fanspassionssports.com

.

Product Personalization Policy

⚠️ Please note:

• Personalized products cannot be returned, exchanged, or refunded.

• Cancellations are not accepted once the order has been placed, as production begins immediately.

• We are unable to make modifications after the order is confirmed.

Because each item is made to order, it holds no resale value and is created uniquely for you. For this reason, we kindly ask that you double-check all details (names, dates, spellings, sizes, and design choices) before finalizing your purchase.

 

Damages and Issues

Upon receiving your order, please inspect it immediately. If you find that the item is defective, damaged, or if you have received the wrong item, please contact us right away. We will promptly assess the issue and make it right.

If you receive a damaged product, we will replace it under all conditions. To request a replacement, please take a photograph of the damage and send it to us via email. Once we receive the photo, we will determine the appropriate solution and either issue a replacement or take necessary actions to resolve the issue.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including Custom Jerseys, special orders, or personalized items. If you have questions or concerns about a specific item, please get in touch with us.

Customized products, custom jerseys, special orders, or personalized items cannot be exchanged or returned. Additionally, orders with promotions or gift cards are not eligible for returns.

Exchanges

Customized products are not eligible for exchange. For eligible items, please contact us at contato@fanspassionssports.com

 within 10 days of receiving the item to arrange an exchange. Please note that the item must be in its original condition and packaging, with all tags and labels attached.

Please be aware that we do not provide return shipping labels. All return and exchange shipping costs are the responsibility of the customers.

If more than 15 days have passed since we approved your return/exchange, please contact us at contato@fanspassionssports.com

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For any further assistance, please feel free to reach out to us.