When you make a purchase with us, you have two convenient options for receiving your item:

  1. Standard Delivery: Your item will be shipped, and the redemption code will be emailed to you within 5 business days. We take great care to ensure the security and accuracy of your purchase, so you can rest assured that your code will arrive in a timely fashion.

  2. Express Delivery: For those who can't wait to dive into their new digital product, we offer an Express Delivery service. With this option, you'll receive your code in 24 hours or less from the moment of your purchase. We understand that sometimes waiting is not an option, and we're here to meet your immediate needs.

At Fans Passion Sports LLC, we are committed to providing high-quality service and products. All orders are carefully processed and shipped using trusted third-party carriers, including but not limited to USPS, UPS, and others. Once an order has been transferred to the carrier, Fans Passion Sports LLC is not responsible for any delays, disruptions, or delivery failures caused by the carrier. All delivery timelines provided are estimates and may vary depending on the carrier's performance.

However, Fans Passion Sports LLC remains fully responsible in the event that a shipment is not delivered or arrives with damaged products. If you experience any of these issues, please contact our customer support team promptly. We will investigate the matter and provide an appropriate resolution, which may include reshipment or refund, in accordance with our internal policies.

By placing an order, you acknowledge and agree that any delays resulting from the shipping carrier are beyond the control of Fans Passion Sports LLC. Our commitment is to ensure that your order is fulfilled accurately, packaged securely, and shipped in a timely manner.

Thank you for choosing Fans Passion Sports LLC. We appreciate your trust and look forward to serving you.

Shipping Times

United States: 4-20 days
United Kingdom: 4-10 days
Canada: 4-13 days
Australia: 4-10 days
Europe: 4-11 days
Other: 4-12 days

Processing Times

It takes our Fulfilment Team up to 48 hours to process orders and prepare them for our shipping courier.

After the product is personalized and shipped, we do not cancel, exchange or return it.

Tracking

Once your order has been shipped, you will receive a shipping confirmation email. If you would like to track your order, follow the steps outlined in this email.